Healthcare Centered Around Relationships

At Kind Concierge Care, we believe patients deserve more time, better access, and a healthcare experience built around trust, communication, and personalized care.

About us

Why Kind Concierge Care Was Created

Traditional healthcare has become increasingly rushed, impersonal, and difficult to navigate. Many patients feel unheard, frustrated by long wait times, and disconnected from their physician.

Kind Concierge Care was created to bring the focus back to the patient.

By limiting the size of our practice and removing the barriers of traditional insurance-based care, we’re able to spend more time with each patient, provide direct physician access, and focus on long-term health—not rushed appointments.

Our goal is simple:

To provide thoughtful, accessible healthcare that feels personal again.

Meet Dr. Robert Griffin

Dr. Griffin believes healthcare works best when patients feel comfortable, understood, and supported.

With a focus on relationship-based medicine, Dr. Griffin takes the time to truly listen to patients, understand their concerns, and create personalized care plans tailored to their individual needs and goals.

Rather than treating healthcare as a series of rushed appointments, Kind Concierge Care emphasizes prevention, communication, and long-term wellness.

Board Certified Family Medicine
Residency at UF Shands Jacksonville
Over 20 years as a dedicated physician in Florida
Special interest in preventive care and Hospital Medicine

Meet Dr. Samsor Mateen

Board Certified Internal Medicine
Education: Universidad Central del Este Facultad de Medicina
Residency: San Joaquin General Hospital
specializing in adult Hospital internal medicine

A More Personal Approach to Primary Care

Concierge care allows us to practice medicine differently.

Instead of managing thousands of patients with limited appointment times, we maintain a smaller patient panel so we can offer:

Longer, unhurried visits
Same or next-day appointments
Direct communication with your doctor
More proactive and preventive care
Better continuity and follow-up

This approach creates stronger doctor-patient relationships and allows us to focus on the whole person—not just symptoms.

Who We Care For

Kind Concierge Care serves adults throughout North St. Johns County and South Jacksonville who are looking for a more personalized and accessible healthcare experience.

Many of our patients are:

Busy professionals
Families
Retirees
Self-employed individuals
Patients frustrated with traditional healthcare systems

We proudly serve patients throughout:

Fruit Cove
Julington Creek
Rivertown
Durbin Crossing
Mandarins
Bartram Park
Surrounding St. Johns County communities

Care That Feels Human Again

We believe good healthcare starts with trust, communication, and accessibility.

Patients should feel comfortable asking questions, discussing concerns, and reaching their doctor when they need guidance—not weeks later.

At Kind Concierge Care, our focus is not just treating illness, but helping patients live healthier, more connected lives through proactive, relationship-based care.

Why Patients Are Choosing Concierge Medicine

More patients are turning to concierge care because they want:

More time with their doctor
Easier access to care
Fewer barriers and frustrations
A stronger focus on prevention
A healthcare experience that feels more personal

By simplifying the healthcare experience, concierge medicine allows patients to receive care that is more thoughtful, responsive, and centered around their needs

Experience a Different Kind of Healthcare

Discover how personalized concierge care can provide better access, more time, and a stronger relationship with your doctor.

Schedule a Free Consultation